Fees, refunds and payment handling

What is chargeable

• Rental, sale, room and shared-accommodation adverts: free.
• Service commission applies only to a completed deal: 1% of the final sale price on a completed sale, and one month's agreed rent on a completed let. No commission is charged at posting.

Historical listing payments

Gharamaan no longer charges to post a property. Existing payment records are retained for audit and support, but they do not control whether a listing can be approved or published.

Refunds

We do not invent a refund entitlement or a blanket "no refunds" rule. If you have a question about a historical payment, contact us at Info@gharamaan.com or 03019676053 with the transaction reference and we will look at it case by case and tell you the outcome.

We will review the recorded transaction and tell you the outcome.

How long an advert stays up

Listing duration and renewal are a configurable setting and have not been fixed yet. We do not apply an expiry date or automatic recurring billing. Your advert stays published until you unpublish it, mark it rented or sold, or we remove it under our listing rules.

Questions about a charge

Contact us with the listing reference and transaction reference. Every payment action is recorded with a time and a reason, so we can check exactly what happened.

Note: this is a plain-language draft prepared for Gharamaan. It has not been reviewed by a lawyer, and the outstanding decisions above should be settled before commissions are collected from the public.